Purely natural Language Processing and Communication: AI systems, like purely natural language processing (NLP) and voice recognition, allow machines to know and communicate with human beings in a more organic and intuitive way. Personalization and Consumer Experience: AI permits personalised ordeals tailor-made to individual Tastes and needs. AI algorithms analyze https://www.researchgate.net/publication/390591862_The_Growing_Role_of_AI_in_CustomerService_Understanding_ConsumerPerceptions